Chii Clothing Culture

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Chii Clothing Culture
1528 W. Adams 1st Flr.
Chicago, IL 60607
P: 312-243-8304
F: 312-243-9015

info@chiiclothing.com

If you cannot find the information you are looking for here, please visit the Contact page.

• HOW TO CONTACT CUSTOMER SERVICE FOR INTERNET ORDERS?
• ONLINE POLICY: RETURNS AND EXCHANGES
• IN-STORE POLICY: RETURNS AND EXCHANGES
• BACKORDERS
• PRIVACY POLICY
• HOW TO CONTACT FOR WHOLESALE INFO?

HOW TO CONTACT CUSTOMER SERVICE FOR INTERNET ORDERS?

Store location: 1632 W. Division 

Chicago IL 60622 

Store Hours:

Mon. 12-7

Tue. - Thurs. 11-7

Fri. - Sat. 11-9

Sun. Closed

Phone: 773-227-8200  Fax: 773-227-8171

info@chiiclothing.com

rich@chiiclothing.com

Store Manager: Nick Santo

ONLINE POLICY: RETURNS AND EXCHANGES

Returns are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED with ALL tags attached and accompanied with original invoice. You may Return Merchandise within 14 days of the ship date on your receipt. Refund will be credited, when items are recieved back to warehouse. All Sale items are final sale and cannot be returned.

Exchanges: Exchanges are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, with ALL tags attached and accompanied with original invoice. You may exchange merchandise within 14 business days of the ship date on your receipt. All Sale items are final sale and cannot be exchanged.

Shipping is at your expense. Shipping costs are non-refundable  

All items purchased on www.chiiclothing.com may be returned or exchanged at our flagship store location. Giving that all above return and exchange specifications apply. Only the Chii Flagship Store is authorized to except returns or exchanges from ChiiClothing.com

Please ensure that the shipping address you provide during the check out procedure is accurate and complete before placing your order.

If you do not have the original invoice we will not be able to complete the return or exchange.

Orders placed after 5pm are processed the next day. We usually ship within 10 business days. Orders placed on U.S holidays will not be processed until following business day.

IN-STORE POLICY: RETURNS AND EXCHANGES

Returns are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED with ALL tags attached and receipt present. All sales are Final on all Custom Merchandise. You may Return Merchandise within 14 days of the date on your receipt. NO Refunds available. Store Credit Only on All Returns. All Sale items are final sale and cannot be returned.  

Exchanges: Exchanges are accepted on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, with ALL tags attached. You may exchange merchandise within 14 business days of the date on your receipt. We do not except returns or exchanges on all Custom Merchandise. All Sale items are final sale and cannot be exchanged.   

All items purchased on www.chiiclothing.com may be returned or exchanged at our flagship store location. Giving that all above return and exchange specifications apply. Only Chii Flagship store is authorized to except returns or exchanges from ChiiClothing.com

BACKORDERS
If an item is out of stock you will be notified via e-mail and be given the choice to wait for the item to be available otherwise you will be refunded.

If some, but not all of the items included in your order are out of stock, we will ship only the items that are available and you will be notified via email and be given the choice to wait for the item to be available otherwise you will be refunded for the out of stock items.

PRIVACY POLICY
Chii Clothing Company will not sell or rent your personal information to third parties. All information given while placing a order on chiiclothing.com is solely used to complete your order.

HOW TO CONTACT FOR WHOLESALE INFO?